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Consumer rights

Right of withdrawal – In case you would like to like to withdraw your order, you are able to do that on the conditions pursuant to the articles of Govermental Regulation 17/1999.
Customer service – You can contact our customer service at sylverro@fibermail.hu e-mail address.
Remarks and claims – Please send us your remarks and claims to sylverro@fibermail.hu e-mail address.

Other conditions – Sylverro Ltd informs you, that we are storing your personal data in order for us to be able to verify the completion of the contract or contract’s conditions, if necessary. We would like to call your attention to the fact, that we are not taking any responsibility for possible misprints or erroneous data.
Important attributes of the contract’s subject – You can find the detailed attributes and features of the goods next to their enlarged picture. We do not take responsibility for the possible inaccuracies of the guide description.
The retail price is always the gross price, as shown next to the chosen item. The prices on the site do qualify as a direct offer. We do not take any responsibility for any loss arising out of possible misprints.

BUSINESS REGULATIONS

Data of the seller:
Company name: Sylverro Ltd
Address: H-2143, Kistarcsa, Baross G. u. 11.
EU VAT number: HU 12494646
Registration number: 13-09-085338
Telephone: +36305608946; Fax: +36 28 471 558).
Managing director: Szilárd Sztana
Confirmation of order:
Sylverro Ltd will send you a confirmation about the delivery of your order within 3 days of its receipt. If the ordered product is out of stock, Sylverro Ltd reserves the right to cancel the agreement.
Right of withdrawal
Sylverro Ltd gives you the right to exchange all ordered products.
In case of withdrawal, the customer is liable for sending the product back to the seller’s address, within 8 days of the receipt. We also ask for the invoice and the original packaging. We either replace the product or we pay the price back. In this case the seller is liable for paying the price back no later than within 30 days of receiving the product. 

The seller may demand that the damage caused by non-proper usage of the product be compensated by the buyer.
The costs incurred in relation to withdrawal are on the customer.